Tuesday, December 12, 2006

Module two task 3. Attacments

Sending attachments can cause problems for a couple of reasons, but it it doesn't take much to ensure the recipient can open any you may send.
One simple ,thing you can do is to enquire as to the system they are using. Don't expect that they have the latest and greatest versions that you may have.
If, for example they are using an older version of WORD and you are using a newer version, they may have problems opening your file. Using the file format RTF should combat any problems as it can be read across programs and platforms.
The encoding of your attachment may cause a problem for the recipient, so make sure your default is MIME. It's a good start and the recipient should be able to open it.
One other precaution you can take to be a courteous emailer is to briefly describe what is in the attacment using text. This can act as insurance, ensuring that even if the recipient experiences difficulties, the issue in the attachment can still be dealt with.
In summary, don't assume anything about the recipient or the equipment they may be using.

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