Sunday, December 10, 2006

Module two task 2 Nettiquette

Task 2
When sending and receiving emails a certain 'netiquette' should be followed.
For instance, when sending an email, one should not forget that if all the intended recipients addresses are placed in the 'to' box, then everyone who recieves the email will be able to see who else has recieved it.
This field should be used to direct messages to a person or particular people.
It is quite acceptable to place all the intended recipients in the to box.

If the message is not directed at someone but you would like them to get a copy anyway, you would be better to use the 'cc' box.
To place recipients addresses in the 'cc' box you are sending them a carbon copy or curtesy copy that doesn't nessessarily need a response, you are just keeping them in the loop as a manager would to numerous or scattered employees.

If, however, the message is of a confidential nature, perhaps the manager only wanted a particular employee to recieve it and no one else was to know, he would be advised to use the bcc or 'blind carbon copy' option.
Using this option, the recipient's message will not contain a complete list of all other recipients as is the case if the recipient was just one of the list added to the 'to' box.
This option can also be an anti spam precaution as, when sending an email to multiple recipients, their email addresses are hidden from each other, thus avoiding making long lists of addresses available to the recipients

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